This page contains all rules and terms applicable to every member and user of the vm897 platform. Please read carefully before registering or using our services.
Before reading the full document, here are the six most important points from the vm897 Terms and Conditions.
Each individual may only hold one active account on vm897. Duplicate accounts will be suspended and the balances within may be frozen in accordance with the violation handling policy.
The vm897 platform may only be accessed by individuals aged 18 and above. Registration and use of services by minors is a serious violation that will result in account closure.
All bonuses credited to an account carry a rollover requirement that must be met before the bonus funds can be withdrawn. Rollover details for each bonus are listed on their respective promotions page.
Withdrawals may only be made to a bank account or digital wallet registered under the same name as the vm897 account. Transfers to third-party accounts are not permitted.
Any form of system manipulation, player collusion, use of bots, or exploitation of game bugs is a serious violation resulting in permanent account closure without a refund.
Vm897 reserves the right to update the Terms and Conditions at any time. Notifications of changes will be communicated via email and in-platform notifications at least 7 days before taking effect.
By registering, logging in, or using vm897's services in any form, you are deemed to have read, understood, and agreed to all provisions of these Terms and Conditions. If you disagree with any provision, please discontinue use of the platform.
In this Terms and Conditions document, certain terms are used with specific meanings as follows:
These Terms and Conditions constitute a legally binding agreement between the member and vm897. This agreement applies together with Privacy Policy and any other specific policies that may apply to certain services or promotions. In the event of a conflict between these documents, these general Terms and Conditions shall serve as the primary reference unless explicitly stated otherwise.
The vm897 platform is only permitted for individuals who are at least 18 (eighteen) years of age at the time of registration. vm897 does not provide services to anyone below this age requirement. If an account is found to have been registered by an underage individual, it will be immediately closed and all funds held in accordance with applicable procedures.
Each individual is only permitted to register and hold one active account on vm897. Registering multiple accounts — whether using the same or different identities — is a violation that will result in the freezing or closure of all related accounts. In cases of multiple accounts, vm897 reserves the right to withhold all balances and cancel all bonus transactions associated with those accounts.
Upon registration, members must provide accurate, complete, and up-to-date information. This includes your full name as it appears on official identification, an active email address, phone number, and date of birth. Providing false or misleading information during registration is a violation that may result in account closure without a balance refund.
Members are responsible for keeping their account passwords confidential. vm897 will never ask for your password via email, phone, or live chat. If anyone claiming to be from vm897 requests your password, report it to our support team immediately.
Vm897 applies a Know Your Customer (KYC) process in line with international standards to ensure the security of all transactions and prevent misuse of the platform. This verification process is not a barrier — it is a protection that also benefits you as a member.
To complete identity verification, members are required to upload the following documents:
KYC verification is required before processing the first withdrawal, when cumulative total withdrawals exceed a certain threshold, or whenever the vm897 security team deems verification necessary to protect a member's account. Withdrawals will not be processed until verification is complete.
Vm897 accepts deposits via a variety of available payment methods, including local bank transfer, e-wallet (GoPay, OVO, DANA, ShopeePay), QRIS, mobile credit, and crypto assets (USDT, BTC, ETH). Full details for each method are available on the Deposit.
Important: Do not use another person's bank account to make a deposit. If a deposit is made from an account not matching your vm897 account name, the transaction may be rejected and any refund will be processed according to the applicable policy.
Members may request a withdrawal from their main account balance at any time, provided there are no active requirements pending (such as bonus rollover conditions). Withdrawals are processed through vm897's automated system and are typically completed within 5–30 minutes for e-wallets, or 1–3 hours for bank transfers.
VIP members enjoy higher daily withdrawal limits, faster processing times (priority queue), and no re-verification required for routine withdrawal transactions. VIP privilege details are available on the VIP Program.
Vm897 offers a wide range of bonuses and promotions designed to add value for members. Each bonus has specific terms and conditions that must be understood before claiming.
All bonuses credited to an account carry a rollover requirement (wagering requirement) that must be met before the bonus funds or associated wins can be withdrawn. The rollover requirement is expressed as a multiple of the bonus value — for example, a 5x rollover on an Rp 100,000 bonus means the member must place a total of Rp 500,000 in wagers using that bonus balance.
Vm897 actively monitors bonus usage patterns. The following actions are considered bonus abuse and may result in bonus cancellation and account closure:
Bonuses may not be combined unless explicitly stated in the respective promotion's terms. If two promotions are running simultaneously, members may only claim one unless otherwise notified.
All games available on vm897 use a certified RNG (Random Number Generator) system that ensures every game outcome is truly random and cannot be manipulated by any party, including vm897 itself.
Game outcomes recorded by the vm897 system are final and binding. In the event of a technical disruption mid-game, vm897 will return any unresolved bets to the member's account. If a game has technically concluded but winnings were not credited due to a connection issue, the result recorded on vm897's server shall prevail.
Using bots, automated software, scripts, or any tool that automates gameplay or provides an unfair advantage is a serious violation resulting in permanent account closure. vm897 employs an automated detection system that monitors playing patterns in real-time.
Members are fully responsible for the security of their accounts, including keeping their passwords confidential and not sharing access with anyone else. vm897 provides a two-factor authentication (2FA) feature that is strongly recommended for all members to enable.
vm897 will never ask for your password, OTP code, or payment information via email or live chat. If you receive such a request, report it to our support team immediately and do not share that information.
Vm897 reserves the right to suspend or close a member's account without prior notice if any violation of these Terms and Conditions is detected. Actions that may result in account closure include:
Members may also close their own account at any time by contacting the vm897 support team. In cases of self-exclusion, any remaining balance will be returned after the verification process is complete.
Serious violations such as fraud, organized collusion, or use of illegal software will result in permanent account closure without any balance refund, and vm897 reserves the right to report such activity to the relevant authorities.
Vm897 is fully committed to responsible gambling practices. We believe this platform should be a source of fun and entertainment, not stress or financial hardship.
Vm897 provides a range of tools to help members play responsibly, including daily/weekly/monthly deposit limits, wagering limits, session time limits, temporary self-exclusion (cooling-off period), and permanent self-exclusion options. A full guide is available on the Responsible Gaming.
Vm897 reserves the right to update, modify, or discontinue its services or any part thereof at any time. For material changes to the Terms and Conditions, notice will be provided via registered email and in-platform notification at least 7 (seven) calendar days before the changes take effect.
Continued use of vm897 services after the effective date of any changes constitutes acceptance of the updated terms. If you do not agree with the changes, you may close your account before the effective date.
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where vm897 is licensed. Any disputes arising from or related to the use of the vm897 platform will be resolved through the dispute resolution mechanism established by the relevant licensing authority.
For disputes related to transactions or game decisions, members are encouraged to first contact the vm897 support team via live chat or email. Most disputes can be resolved at this stage without the need for further escalation. If a satisfactory resolution is not reached, members may submit a complaint through the official mechanism provided by vm897's licensing authority.
Have questions about these Terms and Conditions? The vm897 support team is available 24 hours a day, 7 days a week via live chat to help clarify any points that are unclear. You can also read our FAQ for answers to the most frequently asked questions.
Now that you've read through these Terms and Conditions, you're ready to join. Registration is free, the process is quick, and a 100% deposit bonus is waiting in your new account.